At RegalBling, customer satisfaction is our top priority. If you are not entirely satisfied with your purchase, we’re here to help.
Please review the details below to understand our policy for returns, refunds, exchanges, and shipping timeframes.
1. Returns
We offer a 30-day return window starting from the date you receive your item. To be eligible for a return:
The item must be unused, in the same condition as you received it, and in its original packaging.
The return must include a receipt or proof of purchase.
If these conditions are not met, we may not be able to process your return.
2. Refunds
Once your return is received, our team will:
Inspect the item to ensure it meets the return criteria.
Notify you via email about the approval or rejection of your refund.
If your refund is approved:
We will issue the refund to your original payment method.
Refunds may take 5-10 business days to appear in your account, depending on your bank or payment provider.
If your refund is delayed:
First, check with your bank or payment provider.
If you still haven’t received your refund after checking, please contact us at support@regalbling.com.
3. Exchanges
If you receive an incorrect, defective, or damaged item, we are happy to exchange it for the same item at no additional cost.
To initiate an exchange:
Contact us within 30 days of receiving your item.
Provide your order number, a brief description of the issue, and photos of the item (if possible).
4. Shipping Timeframe
Order Processing: Orders are processed within 2-5 business days.
Delivery Time: After shipping, standard delivery typically takes 7-14 business days, depending on your location.
Important Notes:
Delivery times may vary due to customs clearance delays, holiday seasons, or other unforeseen circumstances.
Once your order is shipped, you will receive a tracking number to monitor your shipment in real-time.
5. Return Shipping
When returning an item:
You are responsible for paying the return shipping costs.
Return shipping costs are non-refundable, except when the return is due to an error on our part (e.g., wrong or defective items).
If a refund is approved, the cost of return shipping will be deducted from your refund amount, unless it is our fault.
If you have any questions or concerns about our Return and Refund Policy, please don’t hesitate to reach out. Our goal is to ensure your experience with RegalBling is positive and worry-free.
